Skip to content
Outsource Georgia

Service line 09 of 11

Monitoring & 24/7 Operations

A person on duty, not just an alarm. Problems found before your customers find them.

Request a quote

Business outcome

Incidents detected, triaged and escalated around the clock under a contracted SLA.

What is included

  • 24/7 monitoring of servers, network, applications, Kubernetes, databases and cloud
  • Website availability, SSL certificate and synthetic monitoring
  • Centralised logging and alerting configuration
  • Dashboard development; SLA, capacity and performance monitoring
  • NOC: incident detection, alert triage, initial troubleshooting and escalation
  • Server restart and service recovery
  • Network, cloud, Kubernetes and database incident response
  • On-call engineering and SLA-based incident handling
  • Monthly service report in business terms

Technologies we work with

  • Zabbix
  • Prometheus
  • Grafana
  • Loki
  • Tempo
  • ELK / OpenSearch
  • CloudWatch
  • Azure Monitor
  • SigNoz
  • Coroot

Headline target

24/7

coverage; outage detected within 5 minutes, P1 response in 30

Included in plans: Essential, Standard, Complete

Also available as a one-off project with a fixed price.

Need this for your company?

Tell us what you run today. We reply within one business day with next steps and, where possible, a price.

Request a quote: Monitoring & 24/7 Operations

Or call us: +995 555 21 11 99

All services